Support Centre
How can we help you?
Browse help topics below or reach out directly — our team responds within a few hours.
Most questions can be answered on our FAQ page — the quickest route to help. Browse topics below or contact us directly.
User Account
- I forgot my password. What can I do?
- What's the difference between a Basic and Premium membership?
- How can I check my Credit balance?
- How can I close my account / delete my data?
Technical Support
- Recommended Browsers
- Enabling Cam2Cam
- Enabling Two-Way Audio
- Media literacy
- Why am I getting a "Suspicious activity detected" message?
Email Assistance
Our Support Department will answer any requests in English. You will receive a response within a few hours.
Contact Support
For other inquiries, email support@camlive.com or use our contact form.